Privacy Policy

We value the trust you place in us when sharing your personal information and are committed to being fair and transparent in the use of your data and in protecting it from misuse. This Privacy Policy explains clearly and concisely the type of information we collect from you and how we use and secure it. For further information see the Data Protection Charter.

Information we collect

Cotecna Inspection SA and/or its affiliate/s (hereafter “Cotecna”) collects personal information in the following circumstances:

• Requests, enquiries and feedback you submit to us directly, which typically includes your name and email address, but may also include any demographic and/or business information you have supplied,
• Your name and email address when subscribing to our mailing list,
• Data about your visit (such as your access and navigation of our site, and what actions you took when doing so) as well as device data (such as your IP address and type of browser)
• Information you choose to share from third party platforms (such as Google and Facebook) collected when interacting with our website or content hosted on these platforms.

How we use and share your information

Cotecna may use your personal information collected as describe above for the following purposes:

• To receive and respond to your requests, business enquiries, and job applications
• To analyse and improve your experience on our websites and the quality of our service
• To send news and promotional content to users who have chosen to receive them, as well as personalized adverts.

In order to better serve you in your country, Cotecna may share your information within the Cotecna group, specifically to its affiliates within the EEA (comprising of EU member states, Norway, Lichtenstein and Iceland). Any transfer of personal data to a country outside of the EEA will be subject to the provisions of the 2018 General Data Protection Regulation (GDPR).

We do not sell, trade, or share your personal information with third parties for market research or commercial purposes.

How long we retain your information

Cotecna respects any legally required retention period applicable to your personal information which it collects. Otherwise, your personal data will be retained for the period necessary in order to fulfil the purpose for which it was collected.

Protecting your information

Cotecna strives to keep your personal information safe from misuse and unauthorized access by implementing and maintaining reasonable and appropriate security measures including the use of physical and technological safeguards.

Cookies

Cotecna uses cookies on our website(s), web, and mobile applications, to give the users a better user experience, to measure performance, and to offer customized content and advertising. For further information on how we use cookies, please see our Cookie Policy.

Links to other websites

Our website may include links to other sites not operated by Cotecna. Although we strive to include only quality, safe and relevant links, we cannot guarantee or verify the content of any externally linked website at all times. Users should therefore note that they access external links at their own risk and that Cotecna assumes no responsibility for the content or practices of any third-party sites.

This privacy policy only applies to Cotecna website so when you link to other websites you should read their privacy policies.

Your rights

You have the right to access your personal information held by us. You may ask us to provide this information to you or to a third party in a structured, commonly used and machine-readable format subject to the verification of your identity.

You have the right to ask us to correct, update, delete or request a copy of the information we have on record about you. You may also object to or ask us to restrict the processing of your personal information.

You may address any concerns or complaints about the use of your personal information to us at dpo@cotecna.com. For users within the EU, you have the right to lodge a complaint with a data protection authority if you are unsatisfied with our handling of your personal information.

If you no longer wish to receive news, promotions or other communications from us, you may unsubscribe anytime by clicking on the “unsubscribe” link in the footer of any of our emails. However, we will retain minimal information necessary to identify you, in order to avoid contacting you again.